Contacting Customer Care – Yuzu

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Law Enforcement Only

If you're a law enforcement official and need to get in contact with our team, please submit a request via our portal here: MG Law Enforcement Portal. To access the portal, you will be prompted to create an account before you can submit a request.

Note: The portal is for authorized law enforcement and government officials. We will not respond to requests from non-law enforcement officials.

Provider Information

For users who live in the European Union:

MTCH Technology Services Limited, an Irish company limited by shares

Company No. 6071261

1 Hatch Street Upper

Dublin 2

Dublin

D02 PY28

Ireland

Tel: +1 310 759 9580

Legal Representative – Sean Edgett, Director

Share Capital – €1,000,000.00

VAT: IE 3481645PH

Registered Address:

10 Earlsfort Terrace

Dublin 2

D02 T380

Ireland

For users outside the European Union:

Affinity Apps LLC

8750 North Central Expressway, Suite 1400

Dallas, TX 75231, USA

Legal Representative – Spencer Rascoff, CEO

Website Host:

Affinity Apps LLC

8750 North Central Expressway, Suite 1400

Dallas, TX 75231, USA

Digital Services Act (DSA) Information

Point of Contact for Authorities

Pursuant to Article 11 of the DSA, Yuzu has designated LegalDept@match.com as its Point of Contact for Member State authorities, the European Commission, and the European Board for Digital Services. Please include your full name and the name of the EU-based authority on whose behalf you are contacting us in your message. English is the preferred language for correspondence. Messages from anyone other than these authorities may not receive a response.

Point of Contact for EU Users

Pursuant to Article 12 of the DSA, Yuzu has designated its Help Center as its Point of Contact for users. After you submit a message, a member of the support team will respond via email.

Average Monthly Active Recipients

Over the six month period from July 1, 2024 to December 31, 2024, the average monthly active recipients of the Yuzu service within the EU was less than 500,000.